Terms of Service

HeptaCopieris trade-copying software. It consists of a desktop application (the “HeptaCopier Bridge”) and expert advisors (“EAs”) that you install on your own devices and trading terminals. It copies trades between trading accounts that you connect, according to settings that you control.

Important, what HeptaCopier is NOT: HeptaPower is a software provider. We are not a broker, dealer, financial adviser, investment manager, or custodian. We do not open trading accounts, hold your funds, receive your broker passwords, or place trades on your behalf. The HeptaCopier Bridge runs locally on your device and acts only on the accounts you connect and the instructions you configure. You keep full control of your accounts at all times.

• Software means the HeptaCopier Bridge and the EAs, together with any updates.
• Source account means a trading account whose trades are copied from.
• Target account means a trading account that receives the copied trades.
• Connection means one source-to-target copy link.
• Token means a key you generate to let another person follow the trades of your source accounts.
• Subscription means your paid plan giving you a licence to use the Software.

You must be at least 18 years old and legally able to enter into a contract. You must not use HeptaCopier where doing so would breach any law that applies to you.

The Software contains encryption. You are responsible for complying with any rules in your country on the use or import of encryption and on automated trading.

For the duration of your Subscription, HeptaPower grants you a limited, personal, non-exclusive, non-transferable and revocable licence to install and use the Software for your own trading. You may not:

• resell, rent, sublicense or redistribute the Software;
• reverse-engineer, decompile, modify or tamper with the Software;
• circumvent its licensing, or share your licence or account with others;
• use it to build or assist a competing product.

All rights not expressly granted to you are reserved by HeptaPower.

You are solely responsible for:

• your trading accounts, brokers and the funds in them;
• keeping your login credentials and devices secure;
• the copy settings you choose (lot size, risk, symbols, direction);
• confirming you have the right to copy trades between the accounts you connect.

Any action taken through your account or your HeptaCopier Bridge using valid credentials is deemed taken by you.

Your copy settings are standing instructions: the Software executes copies automatically on the accounts you connected, without asking you to confirm each trade, and a copied trade cannot be reversed or appealed once it has been placed with your broker.

Some brokers and proprietary trading firms restrict automation or trade copying. It is your responsibility to read and follow their rules. HeptaPower does not represent that using HeptaCopiercomplies with any particular broker’s or firm’s terms, and is not responsible for any action a broker or prop firm takes against your account.

Access is offered on a subscription basis. Every plan has a stated billing period (for example monthly or annual); we do not offer lifetime or perpetual licences. Fees, billing periods and any per-connection pricing are shown on the website. Fee changes apply from your next billing period, after notice to you. You are responsible for all applicable taxes and duties.

Pricing assumes normal usage patterns. In rare cases of excessive or non-standard usage (for example sustained high-frequency trading volumes that affect platform stability), we may adjust your plan or pricing on advance notice, and you may cancel before the change applies. If you plan to run high-frequency strategies, we recommend contacting us first so we can confirm technical feasibility.

Unless cancelled before the end of the current term, your Subscription renews automatically for a further period of the same length. You can cancel at any time from your account; on cancellation your access continues until the end of the paid term and does not renew after that.

We send a reminder email before a free trial converts into a paid subscription, and before each renewal of plans with terms of six months or longer. If the renewal price is higher than what you currently pay, we notify you by email in advance and you can cancel before the renewal takes effect.

If a renewal charge fails, your access stays active for a short grace period so you can update your payment method. If we still cannot process the payment, the subscription expires and can be renewed manually. Payments made with cryptocurrency may take time to confirm and do not renew automatically.

We may offer a free trial or trial credits so you can test the service before paying. Trial credits have no cash value and cannot be redeemed for money. We may change, limit or withdraw free offers at any time. Free or trial accounts that stay unused for three (3) consecutive months may be deleted together with their data.

Refunds are governed by our Refund Policy, which forms part of these Terms. Consumers in the EU/EEA/UK also have the statutory right of withdrawal described there.

Trading forex, CFDs and other leveraged products carries a high level of risk and can result in the loss of all of your capital. It is not suitable for everyone. Copy trading multiplies both gains and losses across accounts. Past performance is not indicative of future results.

HeptaCopier is a tool, not advice: we do not recommend any trade, strategy, signal provider or instrument. All trading decisions are yours alone and you are solely responsible for the outcome.

Nothing in the Software or on the website is investment, financial, tax or legal advice. HeptaPower is not registered as a financial adviser or broker-dealer in any jurisdiction. Seek independent professional advice if you need it.

The Software lets you generate tokens so that other people can follow the trades of your source accounts. You are solely responsible for whom you share a token with, how it is used, and any arrangement (including any fee) between you and your followers. HeptaPower is not a party to those arrangements and gives no guarantee to your followers.

The Software is provided “as is” and “as available”, without warranties of any kind, whether express or implied. We do not guarantee that copying will be uninterrupted, error-free or instant, or that every trade will be copied or executed at any particular price. Internet, latency, broker, platform, hardware and software failures can occur.

Copied orders, including stop-loss and take-profit levels, are filled at your broker’s first available market price, which can differ from the source account’s price (latency, slippage). If you manually modify, close or add trades on a target account, your results may differ materially from the source account.

You must independently monitor your own trading accounts and positions. The Software is a trading aid, not an unattended autonomous system.

If you are a consumer in the EU/EEA/UK, nothing in this section limits your statutory remedies where the service does not conform to the contract.

We are not liable for failures or delays caused by events beyond our reasonable control, including failures of telecom or hosting providers, power failures, attacks on infrastructure (such as hacking or denial-of-service), or acts of authorities.

Copying also depends on equipment on your side: your device or VPS, your internet connection, and your trading terminals staying online. Data travels over open, public networks (the internet) and may cross borders; even encrypted data can be delayed, interrupted or, at the endpoints, intercepted. You accept these inherent risks of internet-based software.

To the maximum extent permitted by law, HeptaPower, its managers and staff will not be liable for any trading losses, missed or duplicated trades, lost profits, or any indirect, incidental or consequential damage arising from your use of, or inability to use, the Software or the service.

Nothing in these Terms limits liability that cannot be limited by law (such as willful misconduct or gross negligence). Where our liability cannot be fully excluded, it is capped at the total amount you paid us in the three (3) months before the event giving rise to the claim.

You may stop using the Software and cancel at any time. We may suspend or terminate your access, with or without notice, if you breach these Terms, misuse the service, fail to pay, or if your usage threatens the security, stability or availability of the service for other users.

When your subscription ends or the HeptaCopier Bridge is stopped, copying stops. Positions already open in your trading accounts remain open and are solely yours to manage.

Any complaint about a copy result, a charge or an invoice must be raised with us within thirty (30) days of the event or charge in question. After that period, the copy result or charge is deemed accepted. This does not limit any mandatory rights you have under applicable law.

The Software, the HeptaCopier and HeptaPower names and logos, and the website and its content, are owned by HeptaPower SARL and protected by law. The licence in section 4 does not transfer any ownership to you. You may not use our names, logos or marks without our prior written consent.

MetaTrader, MT4 and MT5 are trademarks of MetaQuotes Ltd. cTrader is a trademark of Spotware Systems Ltd. All other product and company names mentioned on the website are trademarks of their respective owners. Their use does not imply any affiliation with, or endorsement or sponsorship by, those owners. HeptaPower is independent of all brokers and platform vendors.

We may update the Software, the service and these Terms. Material changes that are adverse to you (including price increases on renewal) take effect no earlier than thirty (30) days after we notify you, and you can cancel before they apply. Other changes are posted on the website. Your continued use after the changes take effect means you accept them.

How we handle your data is described in our Privacy Policy and Cookie Policy, which form part of these Terms.

You agree that we may give all notices relating to the service (including renewal reminders, price changes and changes to these Terms) electronically, to the email address on your account. Keep that address current. Support and account communications may be logged and retained, and may be used as evidence in the event of a dispute.

These Terms are governed by the laws of the Republic of Tunisia. For business users, the competent courts of Tunis, Tunisia, have exclusive jurisdiction over any dispute arising from these Terms. If you are a consumer, this does not deprive you of the protection of the mandatory consumer-protection rules of your country of residence, and you may bring proceedings before your local courts.

We may use third-party hosting, payment and other subcontractors to deliver the service, under our responsibility. If any provision of these Terms is held invalid, the remaining provisions stay in force. These Terms, together with the Refund, Privacy and Cookie policies, are the entire agreement between you and HeptaPower. Our failure to enforce a right is not a waiver of it. You may not assign these Terms; we may assign them as part of a business transfer.